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FAQs

Who are you Guys?

Marquina is the orignal Spanish name of the great shoemaking capital of the Philippines - Marikina City.

Our mission is to bring the glory and craft of Filipino shoemaking into to modern era with designs that make you look good and feel good every day - without breaking the bank.

We always prioritize giving people the best quality for their money - at a reasonable price.

We want shoes that you can wear every day but still stand out - so we take the most classic silhouttes in the business, and add our own unique twists & materials.

All our products are available right here at marquinashoemaker.com as well as our Guijo St. Studio located at 7635 Guijo St. Makati

Glad you asked! Our products are on display from our "shoeroom" at 7635 Guijo Street, Makati City, Philippines. More details here. 

Yeah, we are.

Just a few friends who wanted to try making bringing back some of the prestige of Filipino footwear - so hope you can join us and #WalkThisWay

Payment, Shipping and returns

Sourcing only high quality materials and ensuring fair labor practices is a challenge we need your help with as a young company.

Being able to use the revenue from every order allows us to keep the wheels turning smoothly and provide the best possible customer experience.

We take each order very seriously and invest a lot of time in ensuring your shoes come out just the way we promised - so we also need you to be 100% committed.

Orders begin production right away upon receipt of payment

Not a problem! Just let us know ahead of time via email info@marquinashoemaker.com or message us on social; we're on Facebook (http://www.facebook.com/marquinashoemaker) and Instagram (instagram.com/marquinashoemaker) )

Standard delivery time is three weeks upon completing payment of your order.

We always want every customer to end up happy with their pair of Marquina Shoes so we have a FREE exchange policy for any sizing or quality issues with the shoes for up to 14 days after delivery for customers in the Philippines.

Customers abroad will need to pay for return shipping for size exchanges. (We have a receiving address in Washington, D.C. for US customers)

Shoes need to be in brand new condition, unworn and unmarked.

Send us an email at marquinashoemaker@gmail.com and we'll help you out.

Sure we can! International shipping is via DHL Express worldwide and is computed at checkout.

SIZING & PRODUCT INFO

Our shoes run true to US sizing - no need to adjust. For a full conversion please visit this page.

Marquina Size Guide

Our shoes come in whole sizes. If you take a half size, we recommend you go up to the nearest whole size.

Still unsure? Compare your size directly with our shoe size chart and measure your foot length correctly.

WOMENS SIZE CHART - 

If your feet are wide please size up for RTW Flats ONLY.

US EURO CM
4 35 20.8
5 36 21.6
6 37 22.5
7 38 23.5
8 39 24.1
9 40 25.1
10 41 25.9
11 42 26.7
12 43 27.6

 

MENS SIZE CHART - If your feet are wide please size up.

 US EURO
6.5 39
7 40
8 41
8.5-9 42
9.5 43
10 44
11 45
12 46

 

HOW TO MEASURE YOUR FEET

Place a white sheet of paper under your foot, and lean your heel against a wall. Make sure that you are on a flat surface and that the paper does not move (tip: fix the paper with tape)

Trace the outline of your foot with a pencil Feet often have slightly different dimensions, therefore repeat the process with the other foot. 

Use a ruler to measure the length of your foot in cm (distance between the heel and the longest toe) -- add 0.3cm to this measurement and compare to our size chart.

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